Terms & Conditions
By accessing or using the services of Nextway Enterprises, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.
Company Information
🇺🇸 United States Office
Address: 17350 State Hwy 249 Ste 220, Houston, TX 77064
Phone: +1 307 427 2166
Email: info@nextwayenterprises.com
🇬🇧 United Kingdom Office
Address: Suite C24, 4–6 Greatorex Street, London E1 5NF, United Kingdom
Phone: +44 7450 627811
Email: info@nextwayenterprises.com
🇵🇰 Pakistan Office
Address: Office No. 26, 3rd Floor, Lavish Mall, Tariq Road, Karachi, Pakistan
Phone: +92 320 3039371
Email: info@nextwayenterprises.com
1. Quality Assurance Policy
At Nextway Enterprises, we strive to deliver high-quality services that meet and exceed client expectations.
All designs are carefully researched and professionally crafted.
Our designers work diligently to fulfill your requirements.
We aim to provide the best possible outcome for every project.
100% Satisfaction Guarantee
We offer unlimited revisions according to your selected package.
Revisions will continue until you are satisfied within the scope of your package.
2. New Order Turnaround Time
Turnaround time refers to the period required to deliver initial concepts after order confirmation and complete brief submission.
Logo Design:
Standard logos: 24–48 hours
Packages with 4 or more concepts: minimum 48 hours
Illustrative logos: 48–72 hours
Website Design:
Home/Index or revamp designs: minimum 48 hours
Static websites (5–7 pages): 3–5 business days
Orders placed on Friday or Saturday will begin processing on Monday.
3. Delivery Policy
Final deliverables will be sent to the registered account and email mentioned at order confirmation.
Minimum delivery time is 2 business days, depending on the package.
For urgent orders, clients must contact customer support in advance.
4. Revision Policy
The number of revisions is determined by your selected package.
No additional charges apply if the core design concept remains unchanged.
Revision Turnaround Time:
Logo revisions: up to 48 hours
Website design revisions: within 24 hours
Web development revisions: 24–48 hours
Illustrative logo revisions: up to 48 hours
5. Refund Policy
Refund requests will be void under the following conditions:
An All-in-One package has been selected
The primary design concept has been approved
Revisions have been requested
Cancellation reasons are unrelated to Nextway Enterprises
No communication from the client for more than 2 weeks
Company policies have been violated
Another designer/company is hired for the same project
Incomplete or unclear creative brief
A complete design change is requested
Refund request exceeds the allowed time frame
Business closure, name change, or non-service-related reasons
Change of mind or partner disagreements
Additional Refund Terms
Refunds apply only to the specific service, not the entire bundle.
No refunds after final files have been delivered.
Free items are non-refundable and non-revisable.
Logo refunds are not applicable after 30 days; website refunds after 90 days.
Services including (but not limited to) SEO, Social Media, Domain Registration, and Web Hosting are non-refundable.
Website refunds are not applicable once the design is approved and sent for development.
Refund Processing
A 100% refund is issued once approved.
Refunds are processed via the original payment method within 7 business days.
Upon refund, all design rights revert to Nextway Enterprises, and the client may not use the designs for any purpose.
6. Claiming a Refund
Refund requests can be initiated by:
Emailing: info@nextwayenterprises.com
Calling customer support
Once received, the request will be reviewed and processed after internal analysis.
7. Record Maintenance
Nextway Enterprises maintains records of finalized designs for up to three months after project delivery. This helps recover files in case of loss or misplacement.
8. Customer Support
Our customer support team is available 24/7.
We are committed to addressing all client queries promptly and professionally.
9. Communication Policy
Nextway Enterprises is only responsible for communications conducted via official email addresses, phone numbers, and domains listed on our website.
We are not liable for damages arising from communication through unauthorized channels.
All information shared through our official domains is fully supported and verified by the company.
10. Rights & Ownership
Nextway Enterprises reserves the right to reject or cancel any project at its discretion.
Ownership of designs is transferred only after full payment and project completion.
In the event of a refund, all rights remain with Nextway Enterprises.